What Are the Most Common Roller Shutter Problems and How to Fix Them?

Modern window roller shutters are built to last, but that doesn’t mean they’re trouble-free. Over months or years of regular use, it’s not unusual to run into a few issues—some annoying, others more serious. Spotting the signs early can make a big difference when it comes to fixing things quickly.

It Doesn’t Move Like It Should

You press the switch or pull the handle—and nothing happens, or it gets stuck halfway. This problem usually shows up because something’s misaligned, power is off, or there’s dirt clogging up the guide rails.

If it’s electric, check the fuse and make sure power is actually getting to the shutter.

For manual systems, look at the tracks. Are they dusty or blocked? Cleaning them out can often do the trick.

Don’t force the shutter. If it’s stuck, there might be a spring or internal part that’s failed.

It’s Making Weird Noises

A smooth-running external roller shutter shouldn’t shouldn’t rattle or squeak. But if you hear scraping, grinding, or clunking, it’s probably not just age—it’s more likely friction or something loose.

A bit of silicone spray or shutter-safe oil can quiet things down fast.

Loose screws or brackets may also be the cause. Tighten anything that wobbles.

If the noise keeps coming back, you might be dealing with worn-out parts that need replacing.

Remote Not Working

Sometimes, it’s the remote that causes trouble—not the shutter itself. If it suddenly stops responding, you don’t always need to panic.

Start with new batteries.

Try re-pairing it with the receiver. Some systems lose connection and just need a reset.

If none of that helps, the receiver unit may be the problem, not the remote.

Slats Look Bent or Out of Place

Slats take the brunt of impact. A dent here or there may not seem like much, but it can affect how the whole system works.

Minor bends can sometimes be adjusted by hand.

If several slats are damaged or warped, replacement is the better option.

Matching the new ones properly matters—wrong size or thickness can cause more problems later.

It’s Slower Than Usual

If your aluminium roller shutter  has started to feel sluggish or hesitant, it’s worth paying attention. That kind of thing doesn’t fix itself.

Clean the tracks and check for friction points.

Lubrication often helps speed things up.

Electric models with tired motors might need a full check-up or replacement, especially if they’ve been used daily for years.

Most roller shutter problems are minor—until they’re not. A bit of regular care can prevent a lot of hassle. But if the issue looks bigger than a quick DIY fix, getting a professional involved early usually saves time, money, and frustration.